F.A.Q.

How long are your contracts?

Market Metrics contracts are paid monthly or yearly. We made it easy to start -- and cancel -- your service at any time.

Do I need a server to host my Market Metrics subscription?

Nope, you won't need to worry about hosting. We handle that for you at no additional cost.

How do I cancel the service?

If you're on a paid plan, you can cancel the service anytime and the charge will stop at the end of this billing cycle (next month on a monthly agreement and next year on a yearly one). Note that due to data privacy concerns, if you delete your account all of your company data will be lost and cannot be recovered.

Can I switch paid plans?

Yes, simply contact us at Support@MarketMetrics.io and we will take care of that for you. You're able to upgrade/downgrade your plan in the following billing month or upgrade from monthly to yearly, but you may not downgrade from yearly to monthly.

Can I pay in other currencies?

All prices are in USD, but you can pay using any credit card. International customers, please note, Market Metrics is currently designed to evaluate companies in English only. Future development roadmaps include the ability to add other languages.

More questions?

Want to know how premium features can help your specific project? Don't hesitate to contact us.

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